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traveller's information our terms cancellation policy

Transfers up to 2 hours.

  • Minimum 2 hour notice required prior to the vehicle leaving its base (Melbourne CBD) for the pickup.
  • No Notice / No Show. Full charge applies.

Tours, Eight+ hour bookings, Multiple chauffeur bookings, Transfers greater than 2 hours.

  • Less than 24 hours notice. Full charge applies.
  • 24 hours notice. 50% charge applies.
  • 48 hours notice. 25% charge applies.
  • No Notice / No Show. Full charge applies.

A non refundable deposit may be required to secure certain bookings and will be made clear at the time of booking if applicable.

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